The shuttle service was a lifesaver for our large family, making it super easy to get to the airport. The Lawson store on-site was perfect for late-night snacks, especially with five teenagers in tow. Checkout was quick and convenient, which we appreciated.

My wife says that the breakfast hours were too early for our family’s schedule.

Slight noise issues in the room, but great breakfast options and convenient shuttle service.

delicious breakfast, accessible shuttle, noise issues

Had a great time with friends! The free airport shuttle was super convenient, and we loved the 24/7 store in the lobby for snacks. We explored Shinjuku and Asakusa during our stay, both easily accessible. A perfect spot for an overnight stay before flying out.

The room layout was a bit odd, especially the bathroom setup, which took some getting used to. Also, we encountered some maintenance issues that could use attention. Hopefully, the staff improves their responsiveness in these areas.

The convenient Lawson store on-site was perfect for quick snacks and essentials during my stay.

I had difficulty with the staff when I requested a room change from smoking to non-smoking upon arrival. they were unhelpful and refused my request despite availability.

Excellent buffet breakfast featuring Japanese and western cuisine.

Staying with my large family, we appreciated the comfy room and the easy check-in process. The kids enjoyed the Lawson store in the lobby for snacks before our early flight. The shuttle was prompt and made getting to the airport super easy.

My wife says that breakfast hours could be later for families.

the bathroom had no working vent (kind of annoying). the staff was very friendly and helpful, and the room was clean and quiet. the convenience store in the lobby offered a great selection of snacks!

This place suits me perfectly, providing free wi-fi, on-site car park, and 24-hour reception. The staff once helped me with directions, which I still remember. I recommend arriving early for breakfast to enjoy its variety.

Do recommend for a short break

Clean room, convenient location, with a reliable free shuttle that made getting to the airport effortless.

Don't have any issues at all.

The room was very clean and equipped with a kettle, safe, and even slippers, which enhanced the overall comfort. The breakfast spread included gourmet sandwiches and a delightful assortment of fruits and salad, making the morning meal pleasant. However, the staff’s inflexibility regarding room changes was disappointing, especially given the availability of non-smoking options. Additionally, maintenance issues, including a leaking showerhead, detracted from the experience. Noise during the night was unexpected, impacting sleep quality.

Just a well-suited match for a momentary pause in Narita with real value for money. I loved that the staff were super quick to respond whenever I needed something, making the stay much more comfortable. Make sure to grab breakfast early as it gets busy.